With so many office printer repair companies in New York City, it can be difficult to determine which one is best to fit your needs, especially when each company claims to offer the most reputable services. How can you tell they are being truthful? Here is a quick list of what to look for when shopping around for printer companies in the New York Metropolitian Area.
Response Time
Does the company have a response time of the very next day or better? In our busy world, a speedy response is important because many offices and businesses can't afford to loose time due to broken down printers and copiers. When inquiring for repairs, ask them how long they expect to take. If they can't come to your office within 8 business hours or less, know that you can find better service elsewhere.
Expertise
How long a company has been in business can tell you if the services they provide are good or not. Look for printer repair companies who have been servicing the area for over 10 years. Better yet, here at A M Exclusive, we've been repairing printers since they were invented.
Money-Back Guarentee
Not many printer repair companies offer a full money-back guarentee, but it's always wise to ask if they do before investing in them. Money-back guarentees ensure that if you're not 100% satisfied, you'll get all your money back so there's virtually no risk at all.
Reviews
Look for printer repair companies that have a lot of positive Google reviews - the more the merrier. Reviews provide valuable and honest information about companies, so its always important to perform ample research when considering hiring a technician.
Hourly versus Per-Printer charges
The best printer repair service providers charge an hourly rate. It’s a method that keeps you – the customer – in mind since it is more flexible, more efficient, and usually more cost effective. This way you be certain that you’re paying the right price for a repair that takes only 15 minutes versus one that may take a few hours. Also, the technician is not restricted to only looking at one of your printers and can look at however many you want in whatever time span you want. In short, you can be confident you’re getting what you’re paying for and not being scammed.
Here at A M Exclusive, our goal is to provide you with reliable technology solutions that will make your organization more efficient. Since 1985, we have been striving to make our clients’ busy work lives easier though offering the highest quality printer, technology and communications services at the fairest prices. We honor honesty and integrity above all, so if you need your laser printer repaired for any reason, you can be sure to count on us.