A M Exclusive Blog

  Apr 21, 2017 9:00:00 AM

Is your office printer not working again? Is your printer displaying a 49 Error? Don’t get too stressed out! Chances are the problem can be solved quickly and easily in just a few steps. To begin assessing the problem, start by checking the basics. Is there paper in the tray? Are the ink cartridges empty? Is the printer connected to a power source?

After confirming that everything is properly setup, check whether there is a message/warning light on the printer. The message should give you the details of what’s wrong. One of the most common problems is a 49 Error. 

What are 49 Errors?

49 Errors are among the most common issues on HP LaserJet printers, especially in a network environment. What this error boils down to is simply that the printer cannot understand the information being sent to it. In most cases this is due to a corrupt file being sent. 


If your HP laser printer is displaying a 49 error message, 

• Turn the printer off. 

• Delete the last job being sent. 

• Power the printer back on. 

• Re-send the job. 

If the above does not work, there is the possibility of a hardware issue. To solve this, try the following: 

• Unplug the network cable and then power the printer off & on. 

• If the printer powers on to ‘ready,’ the problem is most likely net- work related. 

• In the rare instances that the printer is at fault, the most likely causes are: the network card, the formatter (motherboard), a firmware upgrade (very rare).

If all else fails, you may need to get your HP laser printer repaired. Request fast laser printer repair in NYC online or call us at 1-646-846-2281 ext. 1 and a technician will arrive at your office to assist you in 8 business hours or less. You can trust us because we've been repairing HP Printers in the NYC Area since they were invented, and all our repairs are backed by our 100% Money Back Guarantee as part of our Smart Service Doctrine.

Here at A M Exclusive, our goal is to provide you with reliable technology solutions that will make your organization more efficient. Since 1985, we have been striving to make our clients’ busy work lives easier though offering the highest quality printer, technology and communications services at the fairest prices. We honor honesty and integrity above all, so if you need your laser printer repaired for any reason, you can be sure to count on us.

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Article Topics:
Laser Printer Issues