A M Exclusive Blog

3 Reasons Why Microsoft 365 and Google Vault Backups are Insufficient to Protect Your Data

As businesses around the globe continue to adapt to remote work, there has been a surge in the use of cloud collaboration apps. While it is standard practice for companies to back up their on-premises data, it is not so for data that exists only in the cloud, and many are relying solely on their cloud provider to protect them from data loss. Yet an astonishing one in three companies reports losing data stored in cloud-based applications. The single leading cause of this data loss? Human error. With more and more companies depending on Microsoft 365 and G Suite for collaboration and business operations, these risks are impossible to ignore. Here are some reasons why Microsoft 365 and Google Vault Backups are insufficient:

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Why I Will Never Use A Desktop Phone Again

How Integrating Our VOIP Phone System With Microsoft Teams Made Communication Easier For Me
I hate having to hold a phone to my ear, and while not everyone feels that way, I know I’m not the only one! Since online meetings have become commonplace over the last year and a half, having to switch from the ease of using my PC headset (allowing me to type notes and easily pull up whatever I need to on the computer related to my conversation) to picking up the phone was just annoying. While I could use the app on my cell phone to make and receive calls, that required me to use a Bluetooth headset to be hands-free. However, that introduced the issue that when my headset batteries were running low (unbeknownst to me), my voice started to become choppy to those on the other line. I would also have to switch headsets between my online meetings and phone calls. Even if I tried to get a headset connected to my phone and my PC simultaneously, I still would have the battery issue.

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Practices in Microsoft Teams That Can Help Improve Communications

Our business suffered a significant decline due to COVID-19 since the majority of our revenues right now come from people printing and copying in the office. We were very fortunate that, between planned retirements and leveraging government programs and grants, we have been able to keep our entire team together. I came across this proverb about a year ago, and it has been our mantra throughout this trying time: when fishermen cannot go to sea, they mend nets. One of the “nets” we have been mending has been improving our internal company communications using Microsoft Teams. Before the pandemic, we rarely had meetings amongst each other and often worked on our own tiny “islands.” This shifted last summer when we created a Team for each of our main groups (Service, Administration, and Sales & Marketing). Below are a few of the practices we implemented:

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