A M Exclusive Blog

Jaclyn Morse

Jaclyn Morse
Jaclyn Morse is one of the owners of A M Exclusive Business Machines, Inc. She is the Director of their Managed Print Services Division, helping companies to save money & run more efficiently when it comes to office printing, copying & scanning.
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Recent Posts

3 Reasons Why Microsoft 365 and Google Vault Backups are Insufficient to Protect Your Data

As businesses around the globe continue to adapt to remote work, there has been a surge in the use of cloud collaboration apps. While it is standard practice for companies to back up their on-premises data, it is not so for data that exists only in the cloud, and many are relying solely on their cloud provider to protect them from data loss. Yet an astonishing one in three companies reports losing data stored in cloud-based applications. The single leading cause of this data loss? Human error. With more and more companies depending on Microsoft 365 and G Suite for collaboration and business operations, these risks are impossible to ignore. Here are some reasons why Microsoft 365 and Google Vault Backups are insufficient:

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Why I Will Never Use A Desktop Phone Again

How Integrating Our VOIP Phone System With Microsoft Teams Made Communication Easier For Me
I hate having to hold a phone to my ear, and while not everyone feels that way, I know I’m not the only one! Since online meetings have become commonplace over the last year and a half, having to switch from the ease of using my PC headset (allowing me to type notes and easily pull up whatever I need to on the computer related to my conversation) to picking up the phone was just annoying. While I could use the app on my cell phone to make and receive calls, that required me to use a Bluetooth headset to be hands-free. However, that introduced the issue that when my headset batteries were running low (unbeknownst to me), my voice started to become choppy to those on the other line. I would also have to switch headsets between my online meetings and phone calls. Even if I tried to get a headset connected to my phone and my PC simultaneously, I still would have the battery issue.

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When It Comes To Print Security, Why Leave The Door Open When You Can Lock It?

As cybersecurity attacks become more sophisticated, organizations need to implement more policies beyond their firewall to protect themselves. The concept of “Zero Trust” was introduced back in 2010 by John Kindervag and is centered on the belief that an organization should not automatically trust anything outside or inside its perimeters.  With human error being the leading cause of cybersecurity breaches, you need to have additional protections in place in case someone accidentally lets the bad guys into your network.

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Why You Should (Almost) Never Upgrade Your Copiers Early

A copier lease should be used as a means to finance a large amount of money, not to hide actual costs from buyers. Unfortunately, because leasing can be confusing, many companies end up paying more than they should for their copiers. Your organization is likely printing less than ever, especially while people have shifted to working from home, but will this last?

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Practices in Microsoft Teams That Can Help Improve Communications

Our business suffered a significant decline due to COVID-19 since the majority of our revenues right now come from people printing and copying in the office. We were very fortunate that, between planned retirements and leveraging government programs and grants, we have been able to keep our entire team together. I came across this proverb about a year ago, and it has been our mantra throughout this trying time: when fishermen cannot go to sea, they mend nets. One of the “nets” we have been mending has been improving our internal company communications using Microsoft Teams. Before the pandemic, we rarely had meetings amongst each other and often worked on our own tiny “islands.” This shifted last summer when we created a Team for each of our main groups (Service, Administration, and Sales & Marketing). Below are a few of the practices we implemented:

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Learning to Be Comfortable with Being Uncomfortable

A few years back, I was at a business networking event, discussing what was going on in my business at the time, and I will never forget the words of advice given to me: “You need to learn to be comfortable with being uncomfortable.” Part of my personality drives me towards trying to reach perfection. It was not until I accepted perfection as untenable that I stumbled upon greater understandings of how to maintain being at ease. I am thankful for hearing this advice years in advance of 2020. It gave me some time to practice before facing the challenges that the year brought (and continues to bring into 2021).

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Two Solutions to Get Executives Better Internet Access to Their Homes

Nothing is more frustrating when working from home than a bad internet connection.  And as an IT leader, nothing is more frustrating than colleagues blaming you for their bad internet! One of our trusted partners, VNET Solutions, has been helping their clients save the day with executives using the following solutions:

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Reaching The Balance of Working Remotely & In The Office

Long before the pandemic hit, the debate of the merits of working remotely versus being in the office was an ongoing saga in our company.  Me being from the millennial generation, and my business partner and father being of the boomer generation, we found it difficult to see eye to eye. In many ways, our experiences are so different from each other.  I grew up with the computer. As a preteen and teenager, a large portion of my interactions with my friends was online. Compared to those of the boomer generation,
who were adults when interacting on the computer with others became a regular occurrence.

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4 Tips To Follow When Finally Cleaning Your Network Closet

Do you cringe every time you walk into your network closet?  If so, you’re not alone. “Cable management porn” is a real thing (and don’t worry, a Google search won’t turn up anything your firewall should be blocking!). Our IT Engineers have been down the network closet organization road many times, so we have some tips if you finally want to tackle this project. With an unprecedented number of people working from home right now, you may never find a better time than now—other than if you move—to address this issue.

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Top Laser Printer Repair Companies in NYC to Contact Instead of the Manufacturer

When you have an issue with a laser printer in your office, it is not always easy to know whom to call, so many fall into the trap of contacting the manufacturer directly. Unfortunately, this can lead to spending hours in a bureaucratic maze.

If you have a business-class laser printer, you can avoid this time trap by directly contacting manufacturer authorized service partners. Such companies will send a service technician to your office to resolve your printer issue.

See below for top laser printer repair companies that provide service in NYC that you can contact, listed by the brand of equipment serviced:

HP LaserJet Printer Repair:
A M Exclusive Business Machines, Inc.
https://www.amexclusive.com/hp-printer-repair-nyc
Call 718-690-2044 Ext. 1 For Service

Brother Laser Printer & Fax Repair:
Ardito’s Business Machines
https://www.arditos.com/
Call 516-927-8393

Canon Laser Printer Repair:
All Nations Office Machines and Supplies, Inc.
http://www.allnations.net/
Call 718-268-9070

Epson Laser Printer Repair:
Ardito’s Business Machines
https://www.arditos.com/
Call 516-927-8393

Xerox Phaser Printer Repair:
A M Exclusive Business Machines, Inc.
https://www.amexclusive.com/xerox-printer-repair-nyc
Call 718-690-2044 Ext. 1 For Service

Dell Laser Printer Repair:
ABS Automation, Inc.
http://www.absfaxandcopier.com/
Call 347-638-2329

Konica Minolta Laser Printer Repair:
Executive Color Systems Inc.
https://www.executivecolor.com/
Call (212) 302-3555

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