A M Exclusive Blog

Jaclyn Morse

Jaclyn Morse
Jaclyn Morse is one of the owners of A M Exclusive Business Machines, Inc. She is the Director of their Managed Print Services Division, helping companies to save money & run more efficiently when it comes to office printing, copying & scanning.
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Recent Posts

Top Laser Printer Repair Companies in NYC to Contact Instead of the Manufacturer

When you have an issue with a laser printer in your office, it is not always easy to know whom to call, so many fall into the trap of contacting the manufacturer directly. Unfortunately, this can lead to spending hours in a bureaucratic maze.

If you have a business-class laser printer, you can avoid this time trap by directly contacting manufacturer authorized service partners. Such companies will send a service technician to your office to resolve your printer issue.

See below for top laser printer repair companies that provide service in NYC that you can contact, listed by the brand of equipment serviced:

HP LaserJet Printer Repair:
A M Exclusive Business Machines, Inc.
Call 718-690-2044 Ext. 1 For Service

Brother Laser Printer & Fax Repair:
Ardito’s Business Machines
Call 516-927-8393

Canon Laser Printer Repair:
All Nations Office Machines and Supplies, Inc.
Call 718-268-9070

Epson Laser Printer Repair:
Ardito’s Business Machines
Call 516-927-8393

Xerox Phaser Printer Repair:
A M Exclusive Business Machines, Inc.
Call 718-690-2044 Ext. 1 For Service

Dell Laser Printer Repair:
ABS Automation, Inc.
Call 347-638-2329

Konica Minolta Laser Printer Repair:
Executive Color Systems Inc.
Call (212) 302-3555

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Using Microsoft 365 Tools to Create NY Forward Health Screening Process

There are so many tools in Microsoft 365 that you are likely not tapping into all of the resources available at your fingertips.

An exercise to develop a procedure to satisfy the New York Forward Health Screening requirement unveiled what is possible when combining Microsoft Teams, Outlook, Forms, and Flow.

See below for a step by step process for how we are performing our Employee & Visitor health assessments electronically using these tools. Even if you have something else set up already, this could spark an idea to make it more efficient/effective, or unveil methods that may open the door to improve other processes.

In order to use this process you must have a Microsoft 365 Business Account [ If you don’t have one and are interested in getting one for your small business, contact us!]

  1. Set up a Form using Microsoft Forms (forms.office.com) The New York Forward guidelines include the minimum questions you should be asking.   See below to access links to the templates we have put together for Employees and Visitors to save you time.
  2. Set up a shared mailbox in Microsoft Outlook for responses to the Health Screening forms to go.

  3. Set up a Microsoft Flow (flow.microsoft.com) so that depending upon the answers to the form you created, an e-mail will be sent to the shared mailbox saying “ACCESS GRANTED” or “ACCESS DENIED” with the person’s name and the time stamp. You will need to set up a separate flow for the Employee and the Visitor form:
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Temperature Screening Systems To Satisfy New York Health Screening Assessment Requirement

Health screening assessments are a requirement for businesses re-opening in Phase 1 of New York Forward. A suggested method to achieve the need is to perform a “temperature check” of people entering your workplace. 

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PPP Loan Forgiveness Worksheet for Small Businesses

Greetings, fellow business leader! If you're reading this, I know you, like myself, have spent much time over the last month or so trying to procure a PPP loan for your business. Congrats on getting one! Now that the SBA has released a Forgiveness Loan Application, we can finally start projecting our total forgiveness with some confidence. I highly encourage you to start sooner than later, as it will provide you with the insight to make better decisions regarding how you are spending your funds.

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Tuning To The Moment

If you lead a team, you already have experience navigating through uncertainty. But right now, there is so much more out of our control, leading to increased uncertainty. With increased uncertainty comes a greater potential for overwhelm. And when we are overwhelmed, we lose our ability to make sound decisions – which is key to keeping ourselves and our teams afloat.

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Easy Way To Add A Layer Of Defense Against Small Business Hackers

Unfortunately, there are people out there that will try to kick you while you’re down.  Just because the world is in crisis with COVID-19, the hackers have not stopped, but are instead stepping up their game in attacking small businesses.

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Two Inspirational Stories About Leading A Business Through An Economic Downturn

It is a great challenge to look at uncertainty in the eye and respond with love instead of fear, but if one does so, anything becomes possible.

The stories found below have helped bring perspective to the decisions I am facing now as a business owner, I hope that they can help you too.

STORY # 1: Excerpt from Reinventing Organizations, by Frederic Laloux

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A M Exclusive's COVID-19 Response

As we have found ourselves in these uncertain times, how we can best help our clients and our community is at the top of our minds. We are hoping & praying that this passes as soon as possible while keeping our eyes open for what we can learn. I was recently reminded of some truth spoken by Franklin D. Roosevelt which is reassuring still today – “we have nothing to fear but fear itself” – and it is what we will keep in mind going forward while following all the CDC recommended guidelines to limit the possible transmission of COVID-19.

Because we are a technology support company we fall within the 'essential business' classification and will remain open.  Visit www.amexclusive.com/covid-19 for current updates as to how we are providing services and what we are doing to protect our clients & employees.

Wishing you peace & calmness during this temporary 'storm'....

-  Jaclyn & The Team at A M Exclusive

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Telecommuting Trend For Small Businesses in NYC Growing Due To Coronavirus (COVID-19) Outbreak

This is a fast-growing trend among small and medium businesses in NYC that is only growing stronger due to the Coronavirus (COVID-19) outbreak - this trend is drastically increasing productivity, cutting costs, creating happier employees, and driving more profit to the bottom line. Is it a new management style or marketing trend? No - it’s telecommuting, which is a $5 word for allowing your staff to work from home or while on the road.

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The Best HP Printers For Working From Home in NYC Due To COVID-19

Perhaps working from home isn’t something you have done in the past, but now due to the COVID-19 outbreak,  you are finding yourself required to do so and you need the technology to be as productive as possible.

As an HP Authorized Printer Service Provider and Managed Print Specialist covering the New York Metropolitan Area (NYC, Long Island, Northern New Jersey, Westchester, Southern Connecticut), we have put together a list of the HP LaserJet printer models we recommend for working from home.

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