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Most likely this problem can be solved quickly and easily in just a few steps. To begin assessing a 13.1 Error, start by checking the basics. Is there paper in the tray? Are the ink cartridges empty? Is the printer connected to a power source? After confirming that everything is properly setup, check whether there is a message/warning light on the printer. The message should give you the details of what’s wrong. On the screen, it should display that you have a 13.1 Error.

Of all the things that could possibly go wrong with the day, a recent survey shows that a sudden breakdown of office printers is considered the most annoying and stress-inducing. Are your prints suddenly faded? Is your toner smearing? Are your envelopes not print envelopes correctly? Thankfully, most of these are common laser printer problems that can be solved in a few simple steps. 

After almost a year’s worth of planning, we are delighted to announce the launch of our new website! We’ve spent the last 10 months redesigning our look to better serve you – our clients, prospects, and partners. We hope you like our new logo and colors, and our new navigation system which is designed to make it easier to find the information you’re looking for.