A M Exclusive Blog

How to Fix an HP Network Scanner Connection Error

If you’re trying to scan a document, and the computer or scanner is not found or the scan fails, you may be having trouble with your connection. This blog post deals with HP multifunction printers connected to a Windows computer on a wired or wireless network.

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Read This Before You Lease A Copier

Most businesses don't question their copier leases - it is simply the way copiers have been sold since they were invented : a certain monthly payment includes supplies & services, with a per page amount for overages.  While this billing method seems simple on the surface,  a lot can happen behind the scenes that leads to companies paying a lot more than they should.

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Why is my printer not picking up paper? Do I need to get my printer repaired?

If your laser printer is not picking up paper from the tray, try the following:

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How To Protect Yourself & Your Business From The New Ransomeware That Is Spreading

Even If Your Company Is On A Managed IT Services Contract, There Are Extra Precautions You Should Take

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Resolving Print Quality Problems for HP Laser Jet Printers

According to the HP Support website, image defects, no matter the cause, can often be resolved using the same steps. The most common image defects are light print, gray background or dark print, blank pages, black pages, dark or light bands, dark or light streaks, and colors that do not align.

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Troubleshooting a paper jam so you don't have to get your printer repaired

As with any printer, the most common and inevitable problem you may encounter while printing is a paper jam. To begin troubleshooting the problem, determine the area where the jam is occurring and examine the area. Most printer makes and models can be fixed in the same or a similar way since most jams occur due to a paper path blockage or a worn roller. It is important to remember to avoid pulling stuck paper from the front of the unit, as it may cause damage to the printer. Instead, remove the paper from the back of the printer or paper tray.

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If you have a 49 Error, you may not need printer repair.

Is your office printer not working again? Is your printer displaying a 49 Error? Don’t get too stressed out! Chances are the problem can be solved quickly and easily in just a few steps. To begin assessing the problem, start by checking the basics. Is there paper in the tray? Are the ink cartridges empty? Is the printer connected to a power source?

After confirming that everything is properly setup, check whether there is a message/warning light on the printer. The message should give you the details of what’s wrong. One of the most common problems is a 49 Error. 

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HP Printer Deal of the Month - Why the LaserJet M402 series is the lowest end B&W printer your business should buy.

Every month HP offers instant rebates on various models, so as an HP Partner we always try to educate our customers & prospective clients on the best times to purchase to get the best deals (visit our promotions page). There is nothing worse than buying something, only to find out a week later that it went on sale and you could have saved 25%!

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What are 80, 81, and 82 errors and how do I fix them?

Is your printer acting up again? No worries; chances are you may have a defective network card. If your printer is displaying an 80, 81, or 82 error, this is most likely the case. 

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If you have a 13.1 Error, you may not need printer repair.

Most likely this problem can be solved quickly and easily in just a few steps. To begin assessing a 13.1 Error, start by checking the basics. Is there paper in the tray? Are the ink cartridges empty? Is the printer connected to a power source? After confirming that everything is properly setup, check whether there is a message/warning light on the printer. The message should give you the details of what’s wrong. On the screen, it should display that you have a 13.1 Error.

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