A M Exclusive Blog

HP Printer Firmware: To Update Or Not To Update?  That is the Question.

In the past, as experts in repairing HP printers, we would answer the question of whether or not to update printer firmware as pretty much a hard “NO.”  The only reason we would recommend updating firmware was if the printer was not functioning the way you needed it to and you found out that the firmware update addressed that issue.  Updating printer firmware, like many things in the IT world, can be like opening a can of worms: you can unintentionally cause an issue that wasn’t happening already. (I’m sure all of you have, at one time or the other, experienced the pain caused by a Windows update!).

However, as you know, the IT world has changed, and due to the constant cyber security threats out there, what we recommend has evolved. In addition to considering updating printer firmware when it can resolve a known issue with a printer, we recommend that you also update this firmware whenever it addresses a known security vulnerability.

For example, here are some security vulnerabilities addressed by firmware updates that you may find lurking in your HP printer fleet:

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4 Printer Repair Issues that show you need to buy a new printer

It seems like you’ve had that printer in the corner of the office for years. At this point in its life, it feels like you’re maintenancing it every other day. But did you know you’re most likely losing money by doing this? Here are the top 4 printer repair sure signs that you need to buy a new office printer instead of getting it repaired:

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How to find the best printer repair company in NYC

With so many office printer repair companies in New York City, it can be difficult to determine which one is best to fit your needs, especially when each company claims to offer the most reputable services. How can you tell they are being truthful? Here is a quick list of what to look for when shopping around for printer companies in the New York Metropolitian Area.

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Can you repair your HP printer on your own, or should you hire a professional?

Oftentimes if something of ours breaks, we try to fix it ourselves before going to someone else for help. In the world of HP printers, however, this may cause additional damage to your machine and subsequently additonal costs of professional repair. Now of course, minor HP printer problems such as the ones outlined in our free guidebook are often easy enough for anyone to repair, but some problems need more attention. Here are some more reasons why you shouldn't attempt to repair your own printer unless the problem is minor or if you know exactly what to do.

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How to find a good NYC Printer Repair Company

With so many business-to-business printer repair shops located in New York City, it can be difficult to find the best one for your business. You may think they're all one and the same, but think again; each offers a variety of different services at different levels of quality. But how can you find what exactly the right services you need, and the right company that'll be the best fit? Here is a list of a few things to look for when shopping around for printer repairs in New York City.

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How to Avoid Paper Jams and Printer Repairs by fixing your HP Paper Tray Settings

When troubleshooting a paper jam, it is wise to check your paper tray settings because sometimes the issue can stem from incorrect machine settings. In this video, one of our experienced printer maintenance professionals explains in detail how to fix and prevent this problem.

If after watching this video you are still experiencing trouble with your HP printer, check out our HP Printer Repair services. You can trust in our expertise because we have been an HP Authorized Printer Service Partner since HP printers were invented. We have service vans throughout NYC, New Jersey & Long Island that are fully stocked with common parts, enabling us to get to your office quickly and fix your laser printer on the first visit.

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Managed IT Services Reduces Likelihood of E-mail Spam Attacks, But You Still Need To Be Aware Of What Not To Click

How to Identify a Phishing or Suspicious Email

Here at A M Exclusive, we provide Managed IT Services to small businesses in NYC and Long Island, and even though we have top notch anti-spam e-mail filters in place, unfortunately spam can still get through from time to time. That is why we make it a point to educate our clients on what types of e-mails they should be suspicious of. Below is a quick list of the top 3 things to look for in an email that can determine if it’s spam or not.

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5 tips to maintain your HP printers so you don't have to get them repaired

It's always good to prepare for tragedy before it strikes. Most printer problems are easily preventable with proper care, so it's important to know how to take care of your printers so you can avoid paying for a big repair later. Here is a comprehensive list of all the things you can do to prevent your printers from breaking down and needing repair.

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Have a 50.4 Error? You may not need printer repair.

If you are seeing a 50.4 Fuser Error on your HP printer, you probably need to replace the fuser. The fuser is an easily replaceable component that is critial to the printer functioning properly. Depending on the model, it can be an infrared oven, a heated pressure roller, or a xenon flash lamp.

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What makes a good printer repair service provider?

Nowadays it's hard to determine which printer repair company is the best fit for you and your business. You may find yourself asking, how can I trust I'm getting a good deal? How do I know if the service repairman is doing his job right? How can I be confident that my printers won't break down in the future? Below is a short list to help you find the best printer repair service provider for your business.

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